FAQ
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Frequently Asked Questions
Everything you need to know about the gear, shipping, fit, and what it means to run with RDR.
Orders & Shipping
When will my order ship?
Orders typically ship within 1–2 business days. Shirts are made to order, built fresh, not sitting on a shelf. Give us a few extra days to get it right. You’ll get tracking as soon as it’s on the way.
Do you offer free shipping?
Yes — free shipping on orders $50+ (before tax & shipping).
How long does shipping take?
Most orders arrive within 3–5 business days once shipped depending on location.
Note: Custom orders are made to order and may take longer depending on order volume and design complexity.
Product Fit
How do the hats fit?
Our hats are designed for a comfortable, athletic fit with adjustable sizing to fit most head sizes.
Are these hats for running or everyday wear?
Both. Built for performance, worn everywhere.
What’s the difference between Snapback and Performance hats?
Snapback = structured, classic look. Performance = lightweight, breathable, built for movement.
Orders / Issues
Can I change or cancel my order?
If your order hasn’t shipped yet, reach out and we’ll do our best to help.
What if my order arrives damaged?
Reach out and we’ll make it right.
The Brand
What is Run Dad Run?
It started as a group chat. Now it’s a reminder to show up, stay consistent, and push yourself, even when you don’t feel like it.
What does wearing RDR gear mean?
It means you’re the one leading the pack.
Do people actually wear these for runs?
Absolutely. RDR gear is built to perform on runs but looks good enough to wear anywhere.
Still Need Help?
We’ve got you.
Questions about your order, gear, or anything else? Hit us up and we’ll get you taken care of.
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